Show the E-Invoicing Tiles on Your Role Center
The app adds an E-Invoicing band to the Business Manager and Accountant role centers, with ten tiles counting the things that need attention. Every tile is off until you switch it on, and the choice is per user. An empty band after installing is the expected starting state, not a fault.
That default is deliberate. Ten tiles pushed onto everybody's home page would be noise for most of them; a purchasing clerk and a finance manager do not need the same four.
Choose your own tiles
- On your role center, choose Choose My Tiles — or Choose which tiles you see in the empty band itself.
- Switch on the tiles you want.
- Close the page. The band updates.
Show All Tiles and Hide All Tiles set them all at once.
What each tile counts
| Tile on the role center | What it counts | Why it matters |
|---|---|---|
| Bank Accounts | Supplier accounts proposed by an incoming document, still waiting for a decision | Nothing is paid to these until approved |
| IBAN Changes | Of those, the ones changing details you already hold | This is the shape invoice fraud takes — look here before the rest |
| No Supplier | Incoming documents matched to no vendor, or to more than one | These need a person; nothing codes automatically without a vendor |
| Will Not Import | Incoming documents carrying something that stops the import | Not lost, but stuck until resolved |
| Invoice or Order | Documents with an invoice-or-order proposal nobody has chosen | The document waits until someone decides |
| Awaiting Approval | Purchase documents from e-invoicing waiting for approval | Counts the whole inbox, not only what waits on you |
| Request Failed | Documents that could not be sent for approval | Either postable with no approval, or stuck with no request to cancel |
| Failed Sends | Documents that failed to reach the platform | Each one is a document a customer is still waiting for |
| Delivery Unconfirmed | Documents sent whose delivery the network has not confirmed | Not a failure. It only falls when somebody runs Check Delivery, so treat a rising number as a prompt to check, not as breakage |
| Issues | Whether the connection is failing or the API secret is missing | Zero means documents can move |
The tiles are labelled more fully on the tile-setup page than on the role center itself — No Supplier there is Documents Without a Supplier, and so on. The short label is what you see; the long one is what you pick.
If you show only two, make them IBAN Changes and Failed Sends. One is money going somewhere it should not; the other is money not arriving.
Set your own thresholds
Choose Set Up Cues to decide at which number a tile turns amber or red. A count of three unapproved bank accounts is routine in one company and alarming in another, so the thresholds are yours rather than ours.
Set tiles up for someone else
An administrator can do this for other users. Open E-Invoicing Tiles by User to see every user's choices in one list, or open a user on User Setup and choose the E-Invoicing Tiles action.
This is worth doing when you roll the app out: pick a sensible set for each role rather than leaving new users with an empty band and no idea it can be filled.
What happens when you choose a tile
Choosing a tile opens the list behind it, filtered to what the tile counts — open bank approvals, unmatched documents, failed sends, and so on. So the number and the list agree.
One tile is worth reading carefully even so. Awaiting Approval counts every e-invoiced purchase document waiting for approval, not only the ones waiting on you, so it is usually higher than the standard approval tiles on the same role center.